Frequently Asked Questions
MoveMint Moving — Where Moving Is Done Right.
Moving comes with a lot of questions, and we're here to make things simple! Whether you're moving across town or planning a long-distance move, our team is here to help you feel confident every step of the way.
1. What areas does Movemint Moving serve?
MoveMint Moving proudly serves Northwest Indiana, Chicago, and the surrounding suburbs. Whether you're moving within Hammond, Crown Point, Merrillville, Valparaiso, Orland Park, Tinley Park, or the greater Chicagoland area, we've got you covered!
We also offer long-distance moving services for customers relocating beyond our local service areas.
2. What moving services do you offer?
We offer a variety of moving services to make your move easier, including:
Residential moving
Apartment and condo moving
Local and long-distance moving
Professional packing services
Furniture disassembly and reassembly
Loading and unloading assistance
Labor-only moving services
Whether you need a full-service move or just a few extra hands, we're happy to help!
3. How far in advance should I book my move?
We recommend booking at least 1–2 weeks in advance to secure your preferred moving date, especially during weekends, holidays, and the busy summer moving season.
Need to move sooner? Give us a call! We do our best to accommodate last-minute moves based on availability.
4. Do you offer same-day or last-minute moving services?
Yes! We understand that moving plans can change unexpectedly. If you need movers on short notice, contact us to check availability.
While we can't guarantee same-day openings, we'll always do our best to help.
*Same Day or Next Day fee*
5. How much does it cost to hire MoveMint Moving?
We believe moving prices should be simple and transparent.
Our standard hourly moving rates are:
2 movers + truck: $150 per hour
3 movers + truck: $185 per hour
4 movers + truck: $240 per hour
Our moves have a two-hour minimum, and additional time is billed in 30-minute increments. A one-time travel and materials fee also applies.
Final pricing depends on your move's size, distance, and specific requirements. Contact us for a personalized estimate!
6. Are there any hidden fees?
Absolutely not! At MoveMint Moving, we believe in honest, upfront pricing.
We'll explain your moving rates, applicable travel and materials fees, and any additional services before your move so you know what to expect.
No surprises. No guessing games. Just moving done right.
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Your moving time begins when our truck arrives and parks at your pickup location.
The clock stops once your move is complete and our equipment has been loaded back onto the truck.
We believe you should know exactly what you're paying for.
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Yes. We have a two-hour minimum for our hourly moving services.
After the first two hours, additional time is billed in 30-minute increments.
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A deposit may be required to secure your moving date and arrival window.
Our booking team will explain the deposit amount, payment instructions, and applicable terms before confirming your reservation.
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Of course! We encourage every customer to request an estimate before scheduling their move.
We'll ask a few questions about your inventory, pickup and delivery locations, stairs, and other moving details to provide an estimate tailored to your needs.
Request your free quote at https://movemintmoving.com.
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Absolutely! Protecting your belongings is one of our biggest priorities.
Our movers use professional moving techniques and appropriate protective materials, such as moving blankets and stretch wrap, to help keep furniture safe during transportation.
We treat your belongings with the same care we'd want for our own.
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Yes! Standard furniture disassembly and reassembly are included with our moving services when necessary and feasible.
From bed frames to dining tables, our team can help make sure your furniture is ready for transportation and properly reassembled at your new home.
Specialty furniture or unusually complex items may require additional arrangements.
*Self disassembly saves you time and money*
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We generally recommend removing heavy, fragile, or valuable items from dresser drawers before moving day.
Depending on the furniture's construction and weight, our team may also ask you to empty the drawers entirely to ensure safe handling.
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Yes! Our movers regularly handle couches, dressers, beds, dining tables, and other large household items.
For unusually heavy, delicate, or oversized items, please let us know when requesting your quote so we can determine the safest moving plan.
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Although our team takes precautions to protect your belongings, we understand that accidents can happen.
If damage occurs, please notify our team as soon as possible so we can document the issue and guide you through our claims process.
We offer basic valuation coverage of $0.60 per pound per article, and additional protection options may be available.
Our goal is to handle concerns professionally, fairly, and promptly.
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Yes! Whether you need help packing your entire home or just a few rooms, our team can assist.
Packing services can be included in your moving estimate based on your needs.
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If you haven't scheduled packing services, we recommend having your boxes packed, sealed, and ready before our team arrives.
Being prepared helps our movers work efficiently and can help keep your moving costs down.
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For safety reasons, we cannot transport certain hazardous or prohibited items, including:
Gasoline and other flammable liquids
Propane tanks
Explosives and ammunition
Illegal substances
Other hazardous materials
If you're unsure whether an item can be transported, please ask our team before moving day.
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We understand that closing dates, lease agreements, and personal schedules sometimes change.
If you need to reschedule, contact us as soon as possible. We'll review available dates and explain any applicable booking terms.
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Absolutely! Our movers will place your furniture and boxes in the designated rooms at your new location.
We want your new home to feel organized and make settling in as easy as possible.
Additional furniture rearranging or unpacking services should be discussed in advance.
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Yes! We regularly assist customers moving into and out of apartments, condos, and multi-story buildings.
If your building has elevators, loading docks, parking restrictions, or moving reservations, please let us know ahead of time so we can plan accordingly.
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Because we believe moving should be done right the first time!
MoveMint Moving is a veteran-owned moving company built on professionalism, reliability, and treating customers with respect.
When you choose us, you can expect:
Trained, professional movers
Transparent pricing with no hidden fees
Furniture protection and careful handling
Clear communication from start to finish
Efficient, dependable moving services
A team that genuinely cares about your experience
We're not just moving boxes. We're helping people start their next chapter.